fb771 Terms & Conditions — Know Your Rights and Obligations

1 Introduction and Acceptance

These Terms and Conditions (referred to herein as "the Terms", "this Agreement", or "T&C") constitute a legally binding agreement between you (the "Player", "User", or "you") and fb771 (referred to herein as "fb771", "we", "us", or "the Platform") governing your access to and use of the website located at https://fb771.io and all associated services, products, games, and features offered thereon.

By completing the registration process, accessing any game, making a deposit, or otherwise using any part of the fb771 platform, you confirm that you have read, understood, and unconditionally accepted these Terms in their entirety. If you do not accept these Terms, you must immediately cease using the Platform and close your account.

These Terms should be read in conjunction with fb771's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and fb771.

2 Eligibility and Registration

Access to and use of the fb771 Platform is restricted to individuals who satisfy all of the following eligibility criteria:

• You are at least 21 years of age. fb771 applies a minimum age requirement of 21 years, which is stricter than the statutory minimum in many jurisdictions. This requirement is non-negotiable and applies to all players regardless of their country of residence.
• You are accessing the Platform as an individual in your own personal capacity and not on behalf of any third party, organisation, or entity.
• You are not accessing the Platform from a jurisdiction in which online gambling is prohibited by applicable law.
• You are not a current employee, contractor, director, officer, agent, or close family member of any employee or contractor of fb771 or any of its affiliated entities, game providers, or payment partners.
• You have not previously been excluded from the Platform or had your account closed due to prohibited conduct, fraudulent activity, or a breach of these Terms.

By completing registration, you warrant that all information provided is accurate, current, and complete. You agree to notify fb771 immediately if any of your registered details change. fb771 reserves the right to refuse registration or close an account at any stage if eligibility criteria are not met or if the information provided is found to be false or misleading.

3 Account Management

Each player is permitted to hold exactly one (1) registered account on the fb771 Platform. The creation of multiple accounts by a single individual — whether using different email addresses, mobile numbers, payment methods, or device identifiers — is strictly prohibited. Where duplicate accounts are identified, fb771 will close all additional accounts, void any bonuses associated with those accounts, and may withhold balances pending investigation.

You are solely responsible for the security of your account credentials. You must not share your username, password, or one-time verification codes with any third party. Any activity that occurs within your account whilst your credentials are active will be deemed to have been conducted by you, and you will be held responsible for any resulting obligations or losses.

fb771 reserves the right to temporarily suspend or permanently close any player account in the following circumstances:

• Suspected or confirmed fraudulent activity, including use of stolen payment methods or false identity documents.
• Breach of any provision of these Terms, including the prohibited conduct provisions in Section 9.
• Failure to complete KYC verification within the period specified by fb771 following a withdrawal request.
• Receipt of a self-exclusion or responsible gaming request from the account holder.
• A court order, regulatory direction, or law enforcement request requiring account restriction.

4 Know Your Customer (KYC) Verification

As part of fb771's commitment to preventing fraud, money laundering, and underage gambling, all players are required to complete a Know Your Customer (KYC) verification process before their first withdrawal is processed. fb771 may also request KYC documentation at any point during a player's account lifetime if unusual activity is detected or if required by an internal compliance review.

KYC verification requires the submission of the following documents:

• Proof of Identity: A clear copy or photograph of a valid Bangladeshi National Identity Card (NID), passport, or birth registration certificate.
• Proof of Age: Any government-issued document confirming that you are 21 years of age or older at the date of your registration.
• Proof of Payment Method: A screenshot or confirmation of the bKash, Nagad, Rocket, or Upay account registered in your name, confirming that the payment method used is owned by you personally.

Documents must be legible and must not be cropped, edited, or altered in any way. fb771 reserves the right to request additional supporting documentation where the initial submission does not meet our verification standards. Withdrawal requests will remain on hold until KYC verification is completed to fb771's satisfaction.

5 Deposits

All deposits on the fb771 Platform are denominated in Bangladeshi Taka (BDT). The following deposit methods are currently supported: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, and Sonali Bank direct transfers. The availability of specific deposit methods may vary and fb771 reserves the right to add or remove payment methods at any time.

The minimum deposit amount is ৳100. There is no standard maximum deposit limit imposed by fb771; however, individual payment providers may impose their own daily and monthly transaction limits which are outside fb771's control. Players are advised to check the limits applicable to their chosen payment method prior to initiating a deposit.

• Deposits must be made only from a payment account that is registered in your own name. Third-party deposits are not accepted under any circumstances.
• Deposits are typically credited to your fb771 account within seconds. If a deposit has not appeared in your account within 30 minutes, contact support via live chat.
• fb771 does not charge fees on standard deposits; however, your mobile financial service provider may apply their own transaction fees.
• Deposits made in error cannot be reversed once the funds have been credited to your fb771 account. Contact support immediately if you believe an error has occurred.

6 Bonuses and Promotions

fb771 may from time to time offer bonuses, free bets, free spins, cashback offers, reload promotions, and other incentives to registered players. All promotions are subject to the specific terms communicated at the time of each offer, and those specific terms take precedence over any general statements in this section. Where no specific promotion terms are stated, the following general conditions apply:

• Bonuses are available to eligible players aged 21 and above who have completed account registration on the fb771 platform.
• Each promotional offer may be claimed once per player, per household, per device, and per IP address unless expressly stated otherwise.
• Bonuses are credited to your bonus wallet and cannot be withdrawn as cash until the applicable wagering requirement has been met in full.
• Wagering requirements must be met within the validity period specified for each bonus. Bonuses that expire before the wagering requirement is completed will be forfeited without compensation.
• Certain game categories (for example, live dealer tables or progressive jackpot slots) may contribute differently — or not at all — toward wagering requirements. Game contribution percentages are specified in individual promotion terms.
• fb771 reserves the right to void a bonus and any winnings generated from it if there is evidence that the bonus was obtained through abuse, collusion, or exploitation of a technical error.

Seasonal and event-based promotions — such as those tied to the Bangladesh Premier League (BPL), IPL, T20 World Cup, Eid, Pohela Boishakh, or Victory Day — are offered at fb771's sole discretion and may be withdrawn at any point prior to the stated expiry without prior notice.

7 Withdrawals

Withdrawal requests may be submitted at any time through the cashier section of your fb771 account dashboard. The minimum withdrawal amount is ৳500. Withdrawals will only be processed to a payment account that has been verified as belonging to the registered account holder — no third-party withdrawals are permitted.

Withdrawal processing times are as follows:

• bKash and Nagad: Typically processed within 15 to 30 minutes for KYC-verified accounts. Available 24 hours a day, 7 days a week.
• Rocket and Upay: Typically processed within 30 to 60 minutes for KYC-verified accounts. Available 24 hours a day, 7 days a week.
• Bank Transfer (DBBL, City Bank, BRAC Bank, Islami Bank, Sonali Bank): Typically processed within 1 to 3 business days, subject to the receiving bank's settlement schedule.

fb771 reserves the right to delay the processing of any withdrawal where additional verification is required, where the withdrawal amount exceeds a threshold that triggers an enhanced due diligence review, or where the account is under investigation for any breach of these Terms. Players will be notified by support if their withdrawal is subject to an additional review period.

8 Casino Games and Sports Betting Rules

All casino games offered on the fb771 Platform are provided by third-party game studios including, but not limited to, Pragmatic Play, Evolution Gaming, PG Soft, Jili, Spribe, NetEnt, Microgaming, Spadegaming, and Ezugi. The rules governing each individual game are those published by the relevant game studio and are displayed within the game interface. In the event of a dispute regarding a game outcome, the records held by the game server shall be the definitive record.

For sports betting, the following general rules apply:

• Bets are accepted at the odds displayed at the time the bet is placed and confirmed. fb771 reserves the right to void bets placed at odds that were published in error due to a technical fault or data feed error.
• Live in-play bets are placed in real time. fb771 cannot be held responsible for bets that fail to register due to connectivity issues on the player's device or network.
• In the event that a sporting event is abandoned, postponed, or cancelled before the relevant outcome is determined, bets will be settled according to the rules specific to that sport and market as published on the fb771 platform at the time of bet placement.
• Cricket events including BPL, IPL, T20 World Cup, and Bangladesh Tigers international fixtures are subject to the cricket-specific betting rules published in the sportsbook help section.

9 Prohibited Conduct

The following activities are strictly prohibited on the fb771 Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities where applicable:

• Using automated software, bots, scripts, or artificial intelligence tools to place bets, interact with games, or exploit any aspect of the Platform.
• Exploiting bugs, glitches, or software errors in any game or Platform feature. Players who discover an error must report it to support immediately and must not attempt to profit from it.
• Colluding with other players in any poker, live dealer, or multiplayer game environment to gain an unfair advantage over other participants or over the house.
• Engaging in bonus abuse, including creating multiple accounts to claim welcome bonuses more than once, or exploiting promotional structures in a manner inconsistent with normal recreational play.
• Using the Platform in connection with any money laundering activity, including depositing funds from illegal sources or structuring deposits to avoid detection thresholds.
• Allowing any third party to access or use your account, or accessing or using another player's account without their explicit consent and without fb771's knowledge.
• Making any chargebacks, reversals, or payment disputes via your mobile financial service or bank in bad faith, where the transaction being disputed was a genuine and authorised deposit.

10 Responsible Gaming

fb771 is committed to promoting safe and responsible gambling practices among all players. Gambling should remain an enjoyable form of entertainment. If you feel that your gambling is no longer enjoyable or is causing financial, emotional, or social harm, we strongly encourage you to make use of the responsible gaming tools available within your account dashboard.

The following tools are available to all fb771 account holders at no cost and without requiring support intervention:

• Deposit Limits: Set daily, weekly, or monthly deposit caps. Reductions take effect immediately; increases require a 24-hour cooling period.
• Session Reminders: Set time-based on-screen alerts to notify you of the duration of your current gaming session.
• Cooling-Off Periods: Temporarily suspend your account for 24 hours, 7 days, or 30 days. Your account cannot be accessed or reactivated during this period.
• Self-Exclusion: Permanently close your account. Self-exclusion cannot be reversed for a minimum of six months from the date of the request.

fb771 strictly enforces its minimum age requirement of 21 years. Age verification is conducted at registration and again during the KYC process. Parents and guardians are encouraged to use internet filtering tools to prevent underage individuals from accessing gambling platforms.

11 Privacy and Data Use

fb771 collects and processes personal data in accordance with its Privacy Policy, which is available at https://fb771.io/privacy-policy. By registering and using the fb771 Platform, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. The Privacy Policy forms an integral part of these Terms and Conditions.

Personal data collected by fb771 includes but is not limited to: name, date of birth, email address, mobile number, national identity information, payment method details, device identifiers, IP addresses, and gameplay and transaction history. This data is used for account management, KYC verification, fraud prevention, customer support, and the delivery of personalised promotions where you have not opted out.

fb771 does not sell personal data to third parties. Data may be shared with game providers, payment processors, and compliance or fraud prevention partners strictly for the purposes of delivering the services described in these Terms.

12 Intellectual Property

All content on the fb771 Platform — including but not limited to the website design, logos, graphics, game interfaces, text, software, data compilations, and promotional materials — is the intellectual property of fb771 or its respective licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial recreational purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the fb771 Platform without prior written consent from fb771.

13 Limitation of Liability

To the fullest extent permitted by applicable law, fb771 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive losses or damages arising from your use of or inability to use the Platform, including but not limited to:

• Loss of funds or winnings due to technical faults, server outages, or internet connectivity failures outside fb771's reasonable control.
• Any inaccuracy in odds, game outcomes, or results caused by a third-party data feed error, provided that fb771 takes corrective action promptly upon becoming aware of the error.
• Unauthorised access to your account resulting from your failure to maintain the security of your login credentials.
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers including bKash, Nagad, Rocket, or Upay.

Nothing in these Terms shall operate to exclude or limit any liability that cannot be excluded or limited under applicable law, including liability for fraud or fraudulent misrepresentation by fb771.

14 Amendments to These Terms

fb771 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where a material change is made, fb771 will provide reasonable notice to registered players via email, on-site notification, or both, prior to the revised Terms taking effect. The date on which the current version of these Terms was last reviewed is stated at the top of this document.

Your continued use of the fb771 Platform after the effective date of any amended Terms constitutes your acceptance of those amendments. If you do not accept the amended Terms, you must cease using the Platform and may request account closure as described in Section 3.

15 Governing Law and Dispute Resolution

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which fb771 is registered and operates. In the event of a dispute, fb771 and the player agree to first attempt resolution through good-faith negotiation.

If a dispute cannot be resolved by negotiation within 30 days of the dispute being formally raised, either party may escalate the matter through the dispute resolution process described in the Platform's support documentation. In cases involving financial disputes of ৳5,000 or above, fb771 will provide a written response within 7 business days of receiving the formal dispute submission.

16 Contact Information

If you have any questions, concerns, or formal complaints regarding these Terms and Conditions, please contact the fb771 support team through any of the following channels:

• Live Chat: Available 24/7 directly from your account dashboard — the fastest way to reach our support team.
• Email: [email protected] (plain text — this address is not a clickable link). Responses within 24 hours on business days.
• Support Hours: 24 hours a day, 7 days a week, operating on Bangladesh Standard Time (UTC+6).