Player Wellbeing & Safe Play

Responsible Gaming at fb771Play Smart,
Stay in Control

fb771 believes that gaming should always be enjoyable, voluntary, and within your personal limits. Our responsible gaming framework gives every Bangladeshi player the tools, information, and direct support they need to keep gambling a form of entertainment — never a source of harm.

21+ Only Deposit Limits Available Self-Exclusion Tools Session Time-Out 24/7 Support
Important Notice — For Adults Aged 21 and Above Only

The fb771 platform is strictly for adults aged 21 years and above. Gambling carries financial risk. Never gamble with money you cannot afford to lose. If gambling is causing you distress, financial difficulty, or relationship problems, please use our self-exclusion tools or contact our support team immediately. Help is available 24/7.

Why Responsible Gaming Matters to fb771

At fb771, responsible gaming is not a legal footnote — it is a core part of how we operate every day. We serve players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond, and we understand that the communities we serve deserve a platform that actively promotes safe play habits alongside great entertainment.

The vast majority of fb771 players enjoy casino games, live dealer tables, and cricket betting as a leisure activity with no lasting harm. However, a small proportion of players can develop patterns of behaviour that put their finances, relationships, or mental health at risk. fb771 takes that risk seriously and has built a suite of responsible gaming tools specifically designed to help players maintain healthy habits before problems arise — and to provide a clear path to support if they do.

Our responsible gaming framework covers five key areas: age verification, deposit and loss limits, session time controls, self-exclusion, and player support and signposting. Every registered fb771 player has access to all five tools at no cost, directly through their account dashboard or via our 24/7 English support team.

We encourage every player to set personal limits before their first deposit and to review those limits regularly. Responsible gaming starts with self-awareness, and fb771 is here to support that journey every step of the way.

Time-Out Breaks

Take a short break from gambling for 24 hours, 7 days, or 30 days. All gameplay and deposits are suspended for the selected period.

Activity Review

View a full history of your bets, deposits, withdrawals, and session times so you always have a clear picture of your gaming activity.


Six Pillars of Responsible Gaming at fb771

These tools are built into the fb771 platform and available to every player in Bangladesh. Use them proactively — you do not need to be in crisis to benefit from setting limits.

Age Verification — 21+ Strictly Enforced

fb771 requires all players to be aged 21 years or above. Age is verified at registration and again during the KYC process before any withdrawal is processed. Accounts found to belong to under-21 players are permanently closed and any balance is handled in line with our compliance obligations. We encourage parents and guardians across Bangladesh to use parental control software to prevent underage access to gambling platforms.

Deposit Limits — Daily, Weekly & Monthly

Players can set a maximum deposit amount for any rolling 24-hour, 7-day, or 30-day period. Once a limit is reached, further deposits are blocked until the period resets. Limit reductions take effect immediately. Limit increases are subject to a mandatory 7-day review period before the higher limit becomes active, giving players time to reconsider. Limits are denominated in BDT and can be adjusted at any time from the account dashboard.

Loss Limits — Protect Your Budget

In addition to deposit limits, fb771 allows players to set a maximum net loss threshold over a defined period. If your losses reach the limit you have set, further gameplay is suspended for the remainder of that period regardless of your remaining balance. Loss limits are an effective tool for players who want to enjoy fb771's games while ensuring they never exceed a personally defined financial boundary in any single session or week.

24/7 Support & External Help Signposting

fb771's English-language support team is available around the clock via live chat, seven days a week, on Bangladesh Standard Time (UTC+6). If you are concerned about your own gambling or someone else's, our team can help you activate any of the tools described above and can provide information about external support organisations. You do not need to be in crisis to reach out — early conversations lead to better outcomes.


How to Activate Responsible Gaming Tools on fb771

All responsible gaming tools are accessible directly from your account dashboard. No special request or waiting period is required to activate limits — they take effect the moment you confirm them.

If you are unable to find the responsible gaming settings in your dashboard, or if you wish to speak to a member of our team directly, our 24/7 live chat support is always available. Our support agents are trained to assist with all responsible gaming requests in a non-judgmental and confidential manner.

Remember: setting limits is a sign of strength, not weakness. The most successful long-term players on fb771 are those who treat gambling as a structured leisure activity with a clear budget and time allocation — not as a way to recover losses or solve financial problems.

1
Log In to Your fb771 Account

Access your account using your registered mobile number or email address and your password. All responsible gaming settings are found inside the account area — they are not available to guests or unregistered visitors.

2
Navigate to the Responsible Gaming Section

Inside your account dashboard, locate the "Responsible Gaming" or "Account Settings" section. This area consolidates all available tools including deposit limits, loss limits, session time limits, reality checks, time-out, and self-exclusion into a single accessible menu.

3
Set Your Chosen Limits or Restrictions

Select the tool you wish to activate and enter your preferred values — for example, a daily deposit limit of ৳2,000 or a session time limit of 90 minutes. Review the confirmation screen carefully before saving, as reductions take immediate effect and cannot be reversed for the remainder of the active period.

4
Confirm and Save Your Settings

Once you confirm your settings, an on-screen confirmation and an email notification to your registered address will be sent. Your limits are now active. You can return to this section at any time to review your current settings or adjust them within the platform's responsible gaming rules.

5
Contact Support for Self-Exclusion Requests

If you wish to self-exclude, we strongly recommend contacting our live chat team directly rather than navigating the dashboard alone. Our trained support agents will guide you through the process, confirm the exclusion period, and ensure all promotional communications are halted immediately. Self-exclusion requests are processed within minutes.


Could Gambling Be Becoming a Problem?

The following questions are designed to help you honestly evaluate your relationship with gambling. If you answer "yes" to three or more of these questions, we strongly encourage you to contact fb771 support or an external counselling service.

1

Do you find yourself spending more money on gambling than you originally intended when you started a session?

2

Have you ever gambled in an attempt to win back money that you previously lost — sometimes called "chasing losses"?

3

Has your gambling ever caused arguments, tension, or concern among your family members, close friends, or colleagues?

4

Have you borrowed money, sold possessions, or used savings intended for essential expenses such as rent, food, or bills, in order to fund gambling?

5

Do you feel restless, irritable, or anxious when you are unable to gamble, or when you try to reduce the amount you gamble?

6

Have you ever neglected work, study, family responsibilities, or important events in Dhaka or your home city because of time spent gambling?

7

Do you think about gambling frequently when you are doing other things, or find yourself planning your next session in advance?

8

Have you tried to stop or reduce your gambling on your own but found it difficult or impossible to follow through?

If several of these questions resonate with your experience, please reach out. fb771's support team is available 24/7 via live chat and can connect you with resources to help. You are not alone, and help is available.


Support Channels — We Are Here for You

Whether you want to set limits, take a break, or simply talk to someone, fb771's support team and the resources below are available at any time — day or night, across all of Bangladesh.

Live Chat — Fastest Response

Access live chat directly from your fb771 account dashboard. Available 24 hours a day, 7 days a week. Our trained agents can activate any responsible gaming tool immediately on your behalf.

Email Support

For non-urgent responsible gaming queries, write to our support team at [email protected] (plain text — not a clickable link). We aim to respond within 24 hours of receipt.

Self-Exclusion Request

Request a temporary or permanent self-exclusion via live chat or email at any time. Exclusions are processed immediately — within minutes of your request being received by our team.

External Counselling

If you need independent support beyond what fb771 can provide, our support team can provide information on counselling and mental health resources available to players in Bangladesh. Ask via live chat.

21+
Strict 21+ Age Policy — No Exceptions

fb771 strictly enforces a minimum age of 21 years for all players in Bangladesh. If you are aware of a minor attempting to access the fb771 platform, please contact our support team immediately. We take underage gambling extremely seriously and will act on any report without delay. Parents and guardians are encouraged to use device-level parental controls and internet filtering software.


Tips for Maintaining a Healthy Relationship with Gambling

These practical guidelines are designed to help fb771 players across Bangladesh keep gambling enjoyable, sustainable, and firmly within the category of leisure rather than necessity.

Only Gamble With Disposable Income

Always use money that is genuinely spare — money you can afford to lose entirely without it affecting your rent, food, bills, family obligations, or savings. Never gamble with money borrowed from family, friends, or lenders, or with funds held in bKash, Nagad, or Rocket that are reserved for essential expenses.

Never Chase Your Losses

Chasing losses is one of the most common and most harmful patterns in problem gambling. If you have reached your loss limit for the day, log out and return another time. The outcome of any future bet is statistically independent of previous results — no bet can "owe" you a win. Accept losses as the cost of entertainment and move on.

Set a Time Budget Before You Play

Decide how long you will play before you open the fb771 platform — not after. Use the session time limit tool in your account settings to enforce that decision automatically. Regular breaks improve decision-making and prevent the kind of extended sessions that can lead to impulsive betting behaviour.

Treat Gambling as Entertainment — Not Income

Approach every fb771 session the same way you would approach a cinema trip, a cricket match at the stadium, or a night out with friends in Dhaka. You are paying for entertainment. Any winnings are a pleasant bonus, not an expectation. Players who treat gambling as a supplementary income source are far more vulnerable to developing problematic patterns.

Talk to Someone You Trust

If you are concerned that gambling is becoming more than just entertainment, speak to a trusted family member or friend before the situation escalates. Early, honest conversations are far easier than those held in crisis. You can also speak confidentially to fb771's support team at any point — no judgement, no pressure, just practical help and guidance.


Ready to Play Responsibly? Explore fb771's Games

Now that you are familiar with fb771's responsible gaming tools and commitment to player wellbeing, explore our full range of games and sports betting options — all protected by SSL encryption and backed by 24/7 English support.